The staff used to be great, but now there are several young guys that are quite rude, and have yelled at my children when they touched the aquarium glass (my children did not hit, or tap the glass, they were simply pointing at the fish they liked)
I'm giving 3 stars because there are still some good employees, and the rest of the store usually has good selection, and Petco pals reward deals.
Nice staff, good selection, fair prices. Nice alternative if you're not a Petsmart fan and don't have a local small business petshop to go to.
This used to be my go-to pet store, the fish department used to be immaculate, but over the last several months every time I've been in here half the fish have ich or velvet, or more than half of the tanks have signs that say "fish under observation".
I just went to one of your stores on west. crestline ave and was treated with complete disrespect by the staff of a puppy adoption event. My friend and I were in there for maybe five minutes and we of course were looking at the multiple cages full of puppies placed plainly in the middle of the store. Neither of us were prepared to adopt at that moment but like any normal person we still went over to at least pet the puppies. After about only two minutes of petting the dogs a blonde woman who was with whatever organization was there rudely approached us and stated if we we're not there to adopt we would need to leave and move to the other side of the store. Here's a tip if you don't want people to go over and pet puppies don't have them out in front of everyone who walks into the store to see. I probably could have been swayed to adopt today but that woman ruined our entire experience. I would highly advise Petco to go over common decency and friendliness with whatever people they have working the stores at those type of events.
They also seemed under staffed, as it can take 20+ minutes before assistance can be given on a week day morning.
Katie at the grooming dept did an amazing job with my very reluctant dog. Great job Katie! All around great customer service at this store.
We use the pet grooming monthly here. Amber in the grooming salon is the BEST! Our dog hates getting groomed but he loves her and she makes him very comfortable plus she bathes and brushes him so much better than anyone else! I can tell a difference when she does the job vs. someone else. It is a bit pricey however. Thanks Amber!
Petco Animal Supplies is a US Store based in Littleton, Colorado. Petco Animal Supplies is located at 8100 W Crestline Ave Unit D, Littleton, CO 80123, USA.
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