I've always found the selection to be ok, the service acceptable, and the prices a little high, but it's close to our house and convenient. We dropped our lawnmower off here for service in late May 2017. We were told we would receive a phone call explaining what needed to be done and what the charges for that would be. They never made that call, but a little over a week later they said we could pick it up and charged us about double what we had expected to pay for the service. I called to speak to a manager about it, explaining that had I known it would have cost that much, I would have just put the money towards a new mower. He said he would leave a message for their Owner, who never bothered to call me back. A phone call would have been appreciated and I take from this experience they don't care about my future business. I won't come back here again.
Found what I needed, however when I asked if they'd price match, the OWNER said she needed concrete proof of the price difference. I provided that to her, as the day before I had been at Home Depot. The same exact paint was 4 almost $5 more at this Age. She said she would not match the price, even with the concrete proof. I only went to this location because it was much closer to home. I chose to go back to Home Depot.
I own the Sport Clips that is in the same shopping complex as this Ace Hardware. I have visited many times for different odds and ends to fix up my shop and I've always received great customer service. Today, Larry, went above and beyond my expectations. He allowed me to borrow a ladder for a quick project, however I didn't notice closing time was 7pm and he waited an 15 extra minutes until I returned. I really appreciated that you went above and beyond. I will be back again I promise.
My Sport Clips location is in the same shopping center as this Ace Hardware location. I have been in many times for different little odds and ends for materials to fix up the shop. Today Larry went above and beyond to help me out as I needed to borrow a ladder for a single project, not only did he allow me to borrow the ladder but stayed 15 minutes past closing so that I could return it. Thank you for meeting my expectations as a customer.
Watch out for high prices. Went in here for a pair of heavy duty padlocks, priced over $30 here. Found them $8 cheaper at Home Depot.
Littleton Ace Hardware is a US Hardware Store based in Littleton, Colorado. Littleton Ace Hardware is located at 151 W Mineral Ave #100, Littleton, CO 80120, USA.
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