The front desk lady was very rude! I watched her argue with a customer, who said she was from out of town, about her having been here before. The front desk lady then said we remember everyone who comes here. I am absolutely appauled by the service standards of this place. They have a Groupon deal but would prefer that you not use that and pay in cash instead. Over the phone I was told I would get the Groupon price if I showed it to them when I got there. I showed it to the lady and she said she would only honor that price if I paid cash. AVOID THIS PLACE AT ALL COSTS! That is a very shady practice indeed.
The Manicurist did an awesome job. However the receptionist assumed that I was another customers daughter, which was odd and untrue. They also asked for cash after I handed them my card, almost like they didn't know how to use a card machine. Felt a bit sketchy but did a good job and the store w as s very clean.
My gel manicure lasted about 5 days because the nail that bled was painted so poorly. It stopped very short of the cuticle and ended up peeling off in the shower.
One of my favorite nail salons. Friendly, talented staff. Great service.
I got a certificate for nails and toes. Walked in and they said I had to have an appointment for that and thay they could take me at 1. Kind of defeats the purpose of the walk ins welcome sign they have posted on their door. They will never have my business
I came back on Wednesday, and I was the only one in the salon for 2.5 hours. The same male worked on my manicure and was so rough on my cuticles one finger bled. He didn't want to wait for it to stop bleeding, so he put cotton on it and tried to paint around it. At the end of he session I asked if I could give gratuity on a card and offered $8. He told me that I need to give $10.
I was given a Groupon as a gift for my birthday. I tried to use it on a Saturday, and a male rudely yelled at me from across the salon that they were too busy today for more customers. He also said they weren't accepting Groupon that day (even though the Groupon said nothing about specific days). I asked if I could at least make an appointment for another day, and after some arguing he told me I could come back on Wednesday.
Hera Nail Spa is a US Spa based in Littleton, Colorado. Hera Nail Spa is located at 139 W County Line Rd, Littleton, CO 80129, USA.
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